top of page
FREQUENTLY ASKED QUESTIONS
Select any question below to reveal the answer
Cloud Quest FAQs
General
- 01Cloud Quest is an indoor destination where families and friends can jump, climb, race, play and take on challenges together. From Go Karts and Laser Tag to active attractions and games, there’s something for every kind of Quest. It’s a place to move, use your imagination, try something new and celebrate what you accomplish together.Everything we create is guided by five elements of the Cloud Quest DNA: Imagination. Movement. Adventure. Achievement. Connection.
- 02Yes. If you prepaid for a membership at the previous entertainment center at 7730 N Academy Blvd, we will provide comparable membership access at Cloud Quest for the first 30 days after we open. We’ll share our opening date and instructions for claiming that access before opening.
- 03We’re looking to take flight in mid-October! Our Flight Crew is busy preparing the park for your next adventure. Join our email list and follow us on social media for progress updates and the official opening date.
- 04Preview Mode means Cloud Quest is open while we continue transforming the park and preparing additional attractions. Some experiences may be temporarily unavailable, but guests can enjoy special reduced price Preview Mode pricing while our next adventures take shape.
- 05Attraction availability may change as we complete improvements throughout the park. Visit XXXXXXXXXXXX for the most current list before your visit. Specific attractions may also close temporarily for maintenance, staffing or safety reasons.
- 06Every great Quest can start with a plan, or a little spontaneity. Walk-ins (or fly-ins as we like to call ‘em) are welcome when space is available, but booking online in advance helps ensure your crew is cleared for adventure at your preferred time.
- 07Daily Play includes access to Cloud Quest’s participating core attractions. All Access includes Daily Play attractions plus premium experiences such as Quest Karts and Laser Mission. Attraction availability and participation requirements apply, so review the current pass details at here before purchasing.
- 08Quest Karts and Laser Mission are included with All Access admission and qualifying Cloud Quest memberships. They are not included with Daily Play admission. Height, age, safety and availability requirements may apply.
- 09Yes. Requirements vary by attraction and are established for guest safety. Please review the posted rules before participating and follow all instructions from our Flight Crew.
- 10Children 12 and under must have a parent or responsible adult remain on-site throughout their visit. Parents and guardians are responsible for supervising minors in their care unless the child is participating in a program specifically identified as supervised or drop-off.
- 11Yes. A current Cloud Quest waiver is required for guests participating in designated attractions. Guests under 18 must have the waiver completed by their parent or legal guardian.
- 12Wear comfortable athletic clothing that allows safe movement. Cloud Quest-approved grip socks are required for designated attractions and may be purchased at the park. Closed-toe shoes are required for Quest Karts and any other attractions identified by our Flight Crew.
bottom of page